The error message alwaws comes after the scanner fails to initiate the scan. This is specially true for Windows 7 and Windows 8. Please install it from the Installation CD or manufacturer’s website and try again. BUT how could it have worked before? Hopefully someone provides a working solution, thanks in advance. If there is any error message, please upload it for research.

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Love to “Upload the Picture to Skydrive” but haven’t a clue as to what picture is being referred to.

Canon Scanner driver problems

Does it work fine on another machine? I got around that problem by simply installing an older version of PhotoShop Elements 8.

I have the same symptom on a second 10 Pro system and on a 10 Home Surface. Image conscious When the quality of the image is paramount, the DR-X10C comes into its own, with an optical resolution of dpi and with numerous image enhancement capabilities. Wednesday, January 4, 4: This issue is generally occurs in most printers.


For confirmation I clean-reinstalled driver and changed Wwia ports with same results.

Yours may support both but only one the wrong one for your software installs automatically. Try any one suitable method from following: It offers advanced output options alongside multi-window and thumbnail views.

The “Cannot communicate with the scanner – check cable and connection.

Canon imageFORMULA DR-X10C

If the issue persists, please upload the picture to Skydrive www. Thursday, December 11, 9: Thursday, August 12, 5: I’m having the same issue as everyone else- my canon mp prints and copies, but gets errors when trying to scan.

Saturday, January 23, 4: Thursday, December 2, 9: Canon help claims that the problem is that the OS is “blocking the Communication” Q: Windows 7 Hardware Compatibility. I downloaded the vista driver package and unpacked it for my mp, but there doesn’t seem to be a way just to update the wia driver. Please install it from the Installation CD or manufacturer’s website and try again.


Included software Learn more about the software included with this scanner. Saturday, October 23, 7: Strange I didnt replace it??

Might be worth checking. Restart your both devices and test scanning again. Cable may be disconnected or Scanner turned off.

Windows 7 Hardware Compatibility https: All software tests of the scanner finish happily. Meanwhile, please access the following folder and upload the setupapi. Just spent an hour with canon tech support 2nd time, tried six months ago too and they say it’s microsoft’s problem.

Df-x10c also going to try to find some twain drivers for windows 7 see if that works. Friday, January 13, 4: Wednesday, September 1, 6: